Free Shipping for orders over ₹ 2,000
Shipping & Return Policy
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Shipping Policy
Order Processing
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All orders are processed within 1–2 business days, excluding weekends and public holidays.
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Customers will receive an order confirmation email upon successful checkout, followed by a shipping confirmation email with tracking details once the order is dispatched.
Shipping Methods & Estimated Delivery Times
We offer the following shipping options at checkout:
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Standard Delivery: 3–7 business days
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Express Delivery: 1–3 business days
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Same-Day or Next-Day Delivery: Available for select pin codes (conditions apply)
Delivery timelines are estimates and may vary based on location, courier service, and unforeseen circumstances.
Shipping Charges
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Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the order.
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Free shipping may be available for qualifying orders as part of ongoing promotions.
Return & Exchange Policy
Return Window
We accept returns within 3 days from the date of delivery, subject to the following conditions:
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Eligibility Criteria
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Items must be unused, uninstalled, and returned in their original packaging with all accessories, manuals, and labels intact.
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A valid proof of purchase (order ID or invoice) must be provided.
Non-Returnable Items
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Clearance or final sale items
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Custom or made-to-order products.
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Opened software packages or electronic licenses.
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Gift cards.
Return Process
To initiate a return:
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Contact us at support@theeliteelectrotek.com with your order details and reason for return.
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Our team will assess the request and provide return instructions, including a return shipping label if applicable.
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The returned item must reach us within 7 days of return approval.